My Account

1) Click the My Account link at the top right side of our site.
2) Enter your email address.
3) Select “I am a new customer”.

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.

Click the My Account link at the top right hand side of our site to edit your account information.

Click the My Account link at the top right hand side of our site. Under the login box you’ll see a link that says “Forgot your password?” That link will send an email to you with your password.


If you do need to return an order, we’re always happy to help. Simply email us and we’ll take you through the process.

Instruction manuals are attached to some products.
For the products involved in assembly, we have designed detailed instruction manuals, such as our flower stands and candle holders. The instructions are usually attached to the product.
If you cannot find the instructions in the package, please contact us. We shall send the electronic version of the manual to you via email.

If you receive a broken or damaged item, please send us a picture of it, and we shall arrange an immediate replacement for you.

Shipping & Recent Orders

1. Delivered by Amazon Logistics
Delivery time: within 2-7 days.
We provide you with the safest and fastest delivery: products purchased from either the website or Sziqiqi’s store on Amazon are delivered by Amazon Logistics.
2. International delivery
Delivery time: 10-15 days.
If some products are out of stock in Amazon’s warehouse, we will use international logistics to deliver the parcels. Sziqiqi’s warehouses are located close to seaports and airports and have extensive international logistics channels for flexible delivery.

1.Sziqiqi official website
2.Sziqiqi’s store on Amazon: you can click the “BUY ON AMAZON” button on the product page to go to the Amazon page for purchase, or search Sziqiqi on Amazon to browse our products.
*We have opened stores of different countries on Amazon, you can find us through your local Amazon site.


If you need the item urgently, please contact us by email, indicating the delivery address and the delivery date you expect. After receiving your request, our customer service personnel shall evaluate the possibility of expedited delivery and confirm with you accordingly.

We provide a traceable logistic tracking number for each order.
After your order is complete, we will submit the logistic tracking number within 1-3 days and send the number to your registered mailbox.
After receiving the tracking number, you can log on: to check the delivery progress of your package.


We support PayPal and a range of credit card payments (Visa, Mastercard, Union Pay, American Express, Maestro, Diners Club, Discover, JCB). For details, please pay attention to the “Payment Method” page in the footer.


Usually, you will get a discount of 6-10% for all orders.

If you buy lots of products and need more discounts, please contact us by email, indicating the name and quantity of the items you intend to buy. Our customer service personnel will apply discounts for you based on the purchased quantity.

We support multiple payment methods. If you cannot succeed with one payment method, you can change to another method.

If the payment still fails multiple times, please contact us and we will solve the problem for you.



Sziqiqi products have been widely favoured by a great number of customers from the US, Canada, and major European countries.

If you are an agency purchaser or a store operator intending to purchase our products in bulk, feel free to contact us. We support small wholesale and customized services with flexible cooperation methods.

Sziqiqi offers better and more favourable prices to wholesales.
We create a flexible wholesale cooperation mode. What you need to do is to register a wholesale account, contact us to get the exclusive wholesale discount code, and fill in the necessary information. Then you will become our wholesale member.
This is almost no different from online shopping.
Sorry, we do not provide a brand license for the time being.
The Sziqiqi brand has self-operated retailing channels, and so, currently has no licensing plan.
No Sziqiqi logo will appear on any products for your wholesale customers. If you need to attach your own logo to products, please contact us.
For the first cooperation, we do not support free sampling. If you have concerns about product quality, it is suggested to buy a sample before bulk purchase. If the following purchase in a single transaction exceeds US$500, we will refund the initial sample fee.
For customers having a long-term cooperative relationship with Sziqiqi, we may offer free samples.
Yes, most of our products support customization. You may provide us with your requirements or your samples.
There is a requirement of minimum quantity order of 200pcs for a customized product.
If you need customization, please contact us via [email protected].

Still have questions?

Contact Us